Our IPS tag is STACK. To transfer .uk domains you’ll need to enter this at your current host to process the transfer.

There’s a couple of different ways:

UK domains (all domains that end .uk)

1. Update the IPS Tag to STACK at the current host.
2. Complete the transfer from the ‘Transfer a Domain’ option in your Softdata account.

gTLD domains (ending in .com, .net, .org and most other domains)

1. Ask your current domain provider for the domain name authorisation code.
2. Log in to your account at Softdata and click ‘Transfer a Domain’.
3. Enter the domain name and click ‘Search’.
4. Add the domain to your basket and complete checkout.
5. An email will be sent to the email address listed as the admin contact.
6. Follow the link in this email and approve the transfer by entering the authorisation code.
7. Once authorised, the transfer will complete automatically within 5 days.

Head to Pending Domain Transfers within your Softdata account. You may see a couple of different statuses:

Pending Owner Approval – In the case where an authorisation code (EPP) hasn’t been provided with the transfer of the domain, the registry will send an approval email to the admin email address. Follow the instructions in the email so the transfer can move to the next stage.

Pending Registry Approval – Once the domain transfer has been verified either by an authorisation code (EPP) or approval email then we must wait for final confirmation from the previous registrar. There isn’t anything you need to do. The transfer will complete usually within five to seven days.

When a transfer completes it’ll be removed from the Pending Domain Transfer page. You’ll then be able to manage it from the Manage Domains page.